Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for important information regarding processing times, shipping rates, and delivery expectations.
Order Processing
- All orders are processed within 1–3 business days (excluding weekends and public holidays).
- Once your order has been shipped, you will receive a confirmation email with tracking information.
- During high-demand periods (sales, holidays, or product launches), processing times may be slightly extended.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
Delivery times may vary depending on your location and external factors such as carrier delays.
Shipping Delays
While we do our best to ensure timely delivery, delays may occur due to unforeseen circumstances such as weather, carrier issues, or customs processing. We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery date) so we can assist you in resolving the issue.
Contact Us
If you have any questions about your order or our shipping policy, please contact our support team at:
contact@viare.shop